Rules for Sellers

1 Becoming a Seller

Anyone 18 or older can apply to become a seller through the Become a Seller flow. By activating a seller account, you agree to these rules in addition to our general Terms & Conditions.

• Sellers must own or have the legal right to sell every account, currency, or item they list.
• One seller profile per person or business. Operating multiple seller identities to evade bans or fees is not allowed.

2 KYC Verification

KYC typically requires a valid government-issued ID and, in some cases, a proof-of-address document or a live selfie for identity matching. Submitted documents are reviewed securely and used only for verification and fraud-prevention purposes, as described in our Privacy Policy.

• Listings and withdrawals are locked until KYC is approved.
• Submitting false, altered, or someone else's identity documents results in an immediate and permanent ban.
• GameGalaxi may request re-verification at any time, including after suspicious activity or before large withdrawals.

3 Listing Rules

• Listings must accurately describe the account, currency, or item — including game, platform, rank/level, region, and any restrictions.
• Screenshots or details used in a listing must reflect the actual product being sold.
• Set a fair, honest price. Bait pricing followed by demanding more money after purchase is prohibited.
• You may not list accounts, currency, or items obtained through hacking, stolen payment methods, phishing, or exploiting game bugs.
• Currency or item farming methods that violate a game's own terms of service must be disclosed if used, and GameGalaxi may remove listings that create excessive risk for buyers.

4 Delivery Obligations

Once an order is placed, you must deliver within the timeframe stated on your listing. For account sales, this means handing over full, working access (including any linked email or 2FA recovery, where applicable). For currency and items, delivery must match the exact quantity and specification sold.

• Do not reclaim, lock out, or change credentials on an account after it has been marked delivered.
• Repeated late deliveries or non-delivery can lead to listing removal or account suspension.

5 Fees & Payouts

GameGalaxi charges a marketplace fee on completed sales to cover platform operations, buyer protection, and support. This is deducted automatically from the sale price before payout — you don't need to calculate or remit it separately.

Payout processor fees are set by the bank, card network, PayPal, or crypto network used for withdrawal, not by GameGalaxi.

6 How You Get Paid

GameGalaxi holds buyer payment in escrow until the buyer confirms delivery, or until the confirmation window closes automatically without an open dispute. Funds are then released, net of the marketplace fee, to your GameGalaxi wallet, from which you can request a withdrawal.

7 Disputes

If a buyer opens a dispute, you'll be notified and given a chance to respond with evidence (chat logs, delivery proof, screenshots, etc.). GameGalaxi reviews both sides before deciding on a refund, partial refund, or release of funds to you. Failing to respond to a dispute within the given window may result in the case being decided in the buyer's favor.

8 Prohibited Seller Conduct

• Asking buyers to pay or communicate outside the platform to avoid fees or escrow protection.
• Listing accounts, currency, or items obtained fraudulently, or through unauthorized access to third-party accounts.
• Reclaiming or disabling a delivered account, or reversing a currency/item transfer after delivery.
• Creating fake buyer accounts to inflate your own ratings or reviews.
• Harassing, threatening, or pressuring buyers, including after a dispute is opened.

9 Ratings & Reputation

Buyers can rate and review completed orders. Consistently low ratings, a high dispute rate, or repeated rule violations may lower your seller visibility, trigger a manual review, or lead to suspension.

10 Suspension & Termination

GameGalaxi may suspend or permanently ban a seller account for violating these rules, and may place a hold on wallet funds connected to disputed or fraudulent orders while an investigation is ongoing. Serious violations — such as KYC fraud or delivering stolen accounts — result in immediate termination and forfeiture of funds tied to the fraudulent activity, where permitted by law.

11 Support

Seller support, payout questions, and dispute assistance are available 24/7 through Live Support.